Higher than normal login issues

Incident Report for Great Minds

Resolved

This incident has been resolved.

Posted Sep 26, 2022 - 15:30 EDT

Monitoring

Customers that onboarded prior to Friday August 26 are seeing higher incidents of login failure than normal. We're working to resolve these as quickly as possible. While we're working through this, reports of specific users that have login issues help us resolve your issues more quickly.

Posted Aug 30, 2022 - 16:28 EDT

This incident affected: Affirm, Digital Platform, and in Sync.