503 Errors When Logging In to digital.greatminds.org

Incident Report for Great Minds

Resolved

This incident has been resolved.

Posted Sep 12, 2022 - 13:12 EDT

Monitoring

Root cause has been found and fixed and we continue to monitor performance.

Posted Sep 12, 2022 - 12:45 EDT

Investigating

We are investigating an issue where some users will get a 503 error upon login to the Digital Platform. Updates to follow as root cause is discovered and fix actions are taken.

Posted Sep 12, 2022 - 12:20 EDT

This incident affected: Affirm, Digital Platform, and in Sync.