Error When Attempting to Login

Incident Report for Great Minds

Resolved

After further monitoring all systems remain stable, this issue is resolved.

Posted Jun 15, 2021 - 12:47 EDT

Monitoring

Logins are working again and monitoring of services continues while root cause investigation is ongoing.

Posted Jun 15, 2021 - 10:05 EDT

Investigating

Users are currently unable to login to In Sync, Affirm or Digital Platform.

We are currently investigating and working to resolve the issue.

Posted Jun 15, 2021 - 09:40 EDT

This incident affected: Affirm, Digital Platform, and in Sync.