All Systems Operational

Digital Platform Operational
Eureka Math Navigator Operational
Website Operational
Supporting Services Operational
Bitly: eurmath.link, phdsci.link, and witeng.link short URLs Operational
ClassLink Active Directory Integration Operational
ClassLink Azure Integration Operational
ClassLink Google Integration Operational
ClassLink Roster Server Operational
Clever Data API Operational
Clever Events API Operational
Clever Single Sign-On Operational
Learnosity Creating and saving of Items/Activities/Tags Operational
Learnosity Loading and rendering of Item/Activity Edit view Operational
Learnosity Loading and rendering of Items/Questions/Features Operational
Learnosity Loading and rendering of reports Operational
Learnosity Availability of session information Operational
Wistia Embeds Operational
Amazon Web Services (AWS) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 6, 2026

No incidents reported today.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Digital Platform User Session Timeouts
Resolved - This incident has been resolved.
Oct 2, 20:13 EDT
Monitoring - While the team continues to actively work with Learnosity to resolve these issues, the errors have cleared and the platform has stabilized. Monitoring is ongoing.
Oct 2, 16:06 EDT
Identified - We continue to investigate timeouts as well as an issue that may cause students to be unexpectedly exited from assessments. Our team is actively working with Learnosity, a third-party assessment engine provider, to resolve these issues. We will provide additional updates as they become available.
Oct 2, 14:42 EDT
Investigating - Great Minds is currently investigating an issue that may impact user sessions and cause timeouts across the Digital Platform. We will provide updates as our investigation continues.
Oct 2, 12:42 EDT

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Issues with Slides Loading
Resolved - PowerPoint previews should be loading now. If you do not see the preview loading still, please work with your IT group to add view.officeapps.live.com to the list of approved domains.

For reference see our updated Firewall Safelist within our Technical Specifications Help Page - https://digitalsupport.greatminds.org/article/technical-specifications#firewall-safelist
Sep 25, 15:35 EDT
Identified - We have identified an issue where Microsoft's PowerPoint web viewer fails to load slide previews on the Digital Platform. This issue may impact users attempting to view content that includes PowerPoint presentations.

As a workaround, users can still download PowerPoint files from the Digital Platform and open them directly on their device.

We have submitted a support ticket to Microsoft with the information needed to resolve the issue. We will provide additional updates as more information becomes available.
Sep 23, 13:17 EDT
Investigating - We are investigating an issue where Microsoft's PowerPoint web viewer fails to load slide previews on the Digital Platform. This issue may impact users attempting to view content that includes PowerPoint presentations.

As a workaround, users can still download PowerPoint files from the Digital Platform and open them directly on their device.

Our team is actively investigating the issue and working to restore normal functionality. We will provide additional updates as more information becomes available.
Sep 21, 11:12 EDT

Sep 24, 2026

No incidents reported.

Sep 23, 2026

Sep 22, 2026

No incidents reported.

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