Affirm Slowness and Intermittent 500 errors

Incident Report for Great Minds

Resolved

This incident has been resolved.

Posted Nov 03, 2023 - 12:21 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 03, 2023 - 12:19 EDT

Identified

The root cause of the slowness within the Affirm application has been identified. The investigation of a fix is ongoing.

Posted Nov 03, 2023 - 11:21 EDT

Investigating

The GreatMinds teams are currently reviewing observed slowness and errors within the Affirm application affecting some users. Updates to follow as the investigation continues.

Posted Nov 03, 2023 - 09:42 EDT

This incident affected: Affirm.