Great Minds Status

All Systems Operational

Affirm Operational

Digital Platform Operational

Eureka Math Navigator Operational

in Sync Operational

PhD Science Digital Teacher Edition Operational

Website Operational

Wit & Wisdom Digital Teacher Edition Operational

Supporting Services Operational

Bitly: eurmath.link, phdsci.link, and witeng.link short URLs Operational

ClassLink Active Directory Integration Operational

ClassLink Azure Integration Operational

ClassLink Google Integration Operational

ClassLink Roster Server Operational

Clever Data API Operational

Clever Events API Operational

Clever Single Sign-On Operational

Learnosity Creating and saving of Items/Activities/Tags Operational

Learnosity Loading and rendering of Item/Activity Edit view Operational

Learnosity Loading and rendering of Items/Questions/Features Operational

Learnosity Loading and rendering of reports Operational

Wistia Embeds Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 13, 2024

No incidents reported today.

Dec 12, 2024

Resolved - Approximately between 8:00pm - 10:30pm Eastern on 12/12/24, users were unable to login to the Great Minds Digital Platform. After further investigation it was discovered the root cause stemmed from an incident at AWS, with a service that is critical to authentication.

For reference here is the incident from the AWS status page: https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1::event/COGNITO/AWS_COGNITO_OPERATIONAL_ISSUE/AWS_COGNITO_OPERATIONAL_ISSUE_5F929_650A31F569A
Dec 12, 20:00 EST

Dec 11, 2024

No incidents reported.

Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

Eureka Math Squared - Analyze Issue

Resolved - The fix for Analyze reports has been completed and the data refreshed. Completed assessments are again showing up under the Analyze tab with the expected submission data.
Dec 4, 09:42 EST

Update - We are still expecting Analyze to be fully restored tomorrow morning. Some reports may be partially loaded. Some may be completely loaded. We expect all reports for all teachers and classes to be functional tomorrow morning. We will update again when we confirm that reports are fully operational for Eureka Math Squared.
Dec 3, 20:20 EST

Update - We expect Analyze to be restored by Wednesday morning. The process to migrate the data for reports is proceeding. We are monitoring it closely and have tuned it as much as we can at this time. We will update again if our projected restoration time changes or by end of day Tuesday to confirm we are still on track for a Wednesday restoration time.
Dec 2, 20:03 EST

Update - We are working to restore the Analyze feature for Eureka Math Squared as quickly as possible. There is no data loss. We expect restoration of the reports will not occur today. We will update with a projection of when the reports will be restored by end of day today.
Dec 2, 12:44 EST

Identified - There is currently a known issue impacting Eureka Math Squared and the Analyze reports which the Great Minds team is working on with high priority. As teachers score and close assessments, the reporting data does not display in the platform. There is no data loss. The root cause has been discovered and a resolution is being worked on. Further updates to follow.
Dec 2, 11:26 EST

Dec 3, 2024

Dec 2, 2024

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.