All Systems Operational
Website ? Operational
Eureka Math Navigator Operational
Wit & Wisdom Digital Teacher Edition Operational
PhD Science Digital Teacher Edition Operational
in Sync Operational
Affirm Operational
Digital Platform Operational
Witeng, Eurmath, Phdsci Short Links ? Operational
Supporting Services Operational
Wistia Embeds Operational
Clever Data API Operational
Clever Events API Operational
Clever Single Sign-On Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 8, 2021

No incidents reported today.

Dec 7, 2021
Resolved - AWS indicates all services on which Great Minds relies have been restored. Authentication to In Sync, Affirm, and Digital Platform should no longer be an issue. We will continue to monitor this closely.
Dec 7, 21:14 EST
Monitoring - AWS reports there has been significant recovery of services. Authentication has been working again but until AWS updates that this incident is completely resolved there could still be interruptions in access to the Great Minds platform. We continue to monitor updates coming from AWS at https://status.aws.amazon.com/.
Dec 7, 17:16 EST
Update - Currently AWS is having having problems which is causing authentication to fail for Great Minds users. Please see the AWS status page which is being monitored here for further updates on status and estimated resolution - https://status.aws.amazon.com/
Dec 7, 12:46 EST
Identified - Currently AWS is having having problems which is causing authentication to fail for Great Minds users. Please see the AWS status page which is being monitored here for further updates on status and estimated resolution - https://status.aws.amazon.com/
Dec 7, 12:44 EST
Dec 6, 2021
Resolved - This incident has been resolved.
Dec 6, 16:42 EST
Monitoring - A fix has been applied and the team believes the issue to be resolved. Great Minds is performing additional testing and reviewing logs and application metrics to confirm all functionality has been restored.

Please alert support to any new access issues after the time of this post for review.
Dec 6, 14:29 EST
Update - The SSL certificate has been updated and digital.greatminds.org should no longer be presenting an error message. Authentication is still a problem for users though which the teams continue to work on to resolve this incident fully.
Dec 6, 11:33 EST
Update - The message "Your connection is not private" is shown when attempting to access digital.greatminds.org. Great Minds is currently working on the SSL certificate for this site to restore access.

We've had a delay from our 3rd party certificate provider, which is delaying our ability to restore services. The team is working with them to restore service as quickly as possible.
Dec 6, 11:04 EST
Update - The message "Your connection is not private" is shown when attempting to access digital.greatminds.org. Great Minds is currently working on the SSL certificate for this site to restore access.

The team has identified the root cause and is working to resolve it. This is estimated to be resolved within the next hour, by approximately 11:00am Eastern Time.
Dec 6, 09:56 EST
Update - The message "Your connection is not private" is shown when attempting to access digital.greatminds.org. Great Minds is currently working on the SSL certificate for this site to restore access.

The team has identified the root cause and is working to resolve it. Additional updates will be posted here each hour with a status update or when the issue is resolved, whichever comes first.
Dec 6, 08:44 EST
Identified - The message "Your connection is not private" is shown when attempting to access digital.greatminds.org. Great Minds is currently working on the SSL certificate for this site to restore access.
Dec 6, 07:53 EST
Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.