Digital Platform User Session Timeouts

Incident Report for Great Minds

Resolved

This incident has been resolved.
Posted Oct 02, 2026 - 20:13 EDT

Monitoring

While the team continues to actively work with Learnosity to resolve these issues, the errors have cleared and the platform has stabilized. Monitoring is ongoing.
Posted Oct 02, 2026 - 16:06 EDT

Identified

We continue to investigate timeouts as well as an issue that may cause students to be unexpectedly exited from assessments. Our team is actively working with Learnosity, a third-party assessment engine provider, to resolve these issues. We will provide additional updates as they become available.
Posted Oct 02, 2026 - 14:42 EDT

Investigating

Great Minds is currently investigating an issue that may impact user sessions and cause timeouts across the Digital Platform. We will provide updates as our investigation continues.
Posted Oct 02, 2026 - 12:42 EDT
This incident affected: Digital Platform.